We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (31)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Jul 2019 02:54
Very good and comfortable
4 Jul 2019 00:54
arrived bit late, but products are alright
1 Jul 2019 18:08
Good product. Excellent cost and benefit. A little small.
27 Jun 2019 11:27
The product never came to me but the very kind store and sent me another one and immediately contact me to solve the problem
26 Jun 2019 11:42
The mask smells a little but the delivery was super fast, I recommend
17 Jun 2019 07:43
15 Jun 2019 11:35
Good product! Thanks
10 Jun 2019 00:24
all good. great quality. fit nicely
7 Jun 2019 12:03
Excellent store, I am buying for 2 years consecutive and always sent me on time, I strongly recommend the product
7 Jun 2019 07:13
good product and fast shipping
7 Jun 2019 01:16
To spb doshll for 44 days
6 Jun 2019 12:06
No problem, thanks !
6 Jun 2019 01:23
Very good, the scratch is not very comfortable but at this price I do not complain, for the rest it does the job well.
3 Jun 2019 12:18
Very good. arrived fast
3 Jun 2019 09:43
27 Jan 2019 07:53
사용하기 편하고 재질도 가격에 비해 좋다
27 Jan 2019 04:51
26 Jan 2019 22:51
Все шикарно. Изделие мягкое, обеспечивает хорошую защиту лица от холодного ветра. Продавец очень общителен. Единственный минус, очень долго шла посылка, порядка 3х месяцев. В общем я доволен!
26 Jan 2019 16:55
26 Jan 2019 14:22
everything came very fast .. and everything is excellent .. Thank you very much for everything
26 Jan 2019 11:19
26 Jan 2019 10:38
ürün çok güzel tavsiye ederim.
26 Jan 2019 08:35
26 Jan 2019 07:42
26 Jan 2019 07:37
Very nice, shipped even before estimate!
26 Jan 2019 05:32
If you have a big head like me, this will be small for you. I can't wear it. But the product is accurate to the description and I can't see any defects whatsoever. Shipment was fast too. So 5 stars to this product even though I can't wear it!
26 Jan 2019 04:45
good good good
26 Jan 2019 04:16
Все отлично , шло меньше месяца, довольно быстро , спасибо!
26 Jan 2019 03:16
доставили за 23 дня.качество норм,флис.рекомендую.есть оповещение о доставке .рекомендую.
26 Jan 2019 03:15
26 Jan 2019 00:57
Türkiye’ye 20 günde geldi çok güzel
26 Jan 2019 00:49
daha kalın olmasını beklerdim yine de fena değil
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