We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Jul 2019 11:34
3 Jul 2019 00:04
Fast delivery. This is my second Baofeng from this store. The previous was very well but after a small years already piece. Hopefully, this last longer.
28 Jun 2019 04:11
12 Days of order to doormat in Netherlands. Haven't tried. Product as described. Comes with antenna, charger, belt clip, drawstring and earpiece. Packaging during transport dented, product no visible damage. After first airsoftskirm comes a supplemental review.
25 Jun 2019 07:48
A great surprise. Such as the description or better yet. Absolutely recommended. Very well packed and protected. Careful in the attention.
23 Jun 2019 09:30
Super great item! Like super happy. I imagined it being a little bigger, but it’s great!
20 Jun 2019 19:26
Received product same as picture. Could be best packed.
19 Jun 2019 15:03
Great traders. Thank ou
19 Jun 2019 10:20
Very fast shipping! And good quality walkie talkie!
19 Jun 2019 06:47
Perfect and consistent with the description
15 Jun 2019 23:59
Only problem with this is the ear price dose not work
15 Jun 2019 09:56
Very effective and compact product. The quality worth the money. I bought a small antenna and I can send/receive at least 1km distance in city center. Haven't tried with the standard antenna.
7 Jun 2019 02:14
got it really fast, usually arrives in a month or more, but came in 2 weeks or less i think...thanks! the baofeng looks really nice, well made compare to the other ones i bought from other stores... i guess this one is made in singapore, that's what the shipping says.. cool !
6 Jun 2019 08:47
Received in three weeks. The parcel was tracked. Went from china through yekaterinburg. The radio is in working order. True the store did not put the sling, but agreed that it will put with the antenna nagoya NA-771, in a new order. Thanks to the seller.
5 Jun 2019 20:25
Works wonderfly and the battery is very strong. I can use it for very long distances, it almost seems impossible. Antenna is VHF + UHF, so I am very happy. Will buy again. Thank you
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