We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (15)
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1 Star (0)
|Buyer||Real customer reviews|
25 Jun 2019 06:43
Great! Very light!
19 Jun 2019 15:47
Very good this backpack resistant highly recommend
19 Jun 2019 03:11
Delivered without charging fees. Backpack with large capacity, all tapes and zippers good, small problems in points in sewing and apparently fragile. Great service, satisfied with the purchase, soon will test field.
25 May 2019 02:42
Everything came very quickly literally in 3 days after the order. The goods are satisfied with the backpack is very good.
24 May 2019 07:33
All excellent. It took him a little bit to cry though. The store was always attentive to my requirements. The backpack is beautiful.
21 May 2019 08:57
Excellent product. Very good quality. Comfortable. Excellent store. Highly recommended
21 May 2019 07:02
Bag looks good. Word comes with regencover.de store has me well kept informed. Fast delivered to Netherlands.
11 May 2019 15:40
Very nice. Comes with rain cover.
9 May 2019 06:32
An excellent backpack for your money-no different from those that are sold in stores for 7-8 k. The fabric is dense enough, the color is beautiful, there are all the settings necessary for the backpack and seals. Light. I hope it will last too long. Blue delivered in a week.
3 May 2019 00:43
It arrived in about 15 days, I could not use it yet but the first impression is beautiful, plenty of pocket and binding apparatus available. He doubles his counterparts in Turkey and takes them out of his pocket, both price and performance.
30 Apr 2019 07:54
Backpack quality very good. Like the photos!
28 Apr 2019 01:39
A very nice and simple urun and really fast cargo. Many thanks to
27 Apr 2019 09:39
I like the product according to the price is very suitable tr the same product 3 times or so
24 Apr 2019 11:44
Fabric is a little thin sounded like. His haricinde useful product. Quite a lot of pockets. Back support is just fine. Also comes with yağmurluğu.
23 Apr 2019 14:33
Nickel, send fast, to see in the long run now
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